OUR PROMISE
Each and every Avant Garb Fashions product is handcrafted from quality, durable materials.
PRE-MADE vs MADE-TO-ORDER
Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it is handmade. Both are handmade but the pre-made is shipment ready while the made-to-order products take five to seven days to be created for you. Oftentimes orders process faster than that but we can’t guarantee a faster processing time.
Look for the following image if a product is ready for shipment immediately:
HANDMADE DISCLAIMER
The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.
CARING FOR YOUR NEW PRODUCT(S):
* Hand or machine-wash with cool water.
* Machine dry on cool setting.
* Iron on medium setting
YOUR PRODUCT(S) COULD BE DAMAGED IF YOU:
* Hand or machine-wash with hot water.
* Wash with bleach.
* Machine dry on a hot setting.
SIZE CHART
Please use our size chart to prevent errors in ordering.
[REPLACE SIZE CHART WITH COLOR CHART, SWATCH CHART, FLAVOR CHART, OTHER DEPENDING UPON INDUSTRY]
CUSTOM ORDERS
We love creating new products from scratch.
Please contact us for a quote.
NOTE: Custom orders can have a lengthier processing time.
Ask us for details.
DOMESTIC SHIPPING
Avant Garb Fashions ships through UPS, USPS and FEDEX.
INTERNATIONAL SHIPPING
We happily support and love our international customers.
We ship all International products through UPS, USPS and FEDEX.
Avant Garb Fashions, LLC is not responsible for duty or brokerage fees for international shipping. These charges come from your country during importation of your package.
COST CALCULATIONS
Shipping costs are calculated automatically during checkout. We do our best to apply fair shipping costs to each order.
TIMELINE
Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need five to seven days to be handmade.
RETURNS
We are happy to extend a refund witghin 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Personalized and/or customized goods are exempt from being returned unless the product arrives defective.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted including any item not in its original condition, is damaged or has missing parts for reasons not due to our error.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
LOST OR MISSING REFUNDS
If you haven’t received a refund, first check your bank account and then contact your credit card company; it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at AvantGarbFashions@gmail.com.
SALE ITEMS
Unfortunately sale items cannot be refunded.
EXCHANGES
We gladly replace items if they are defective or damaged. If you need to exchange it for the same item, email us at AvantGarbFashions@gmail.com and send your item to:
9779 Larch Street NW, Minnesota 55433 USA
SHIPPING
To return your product, you should mail your product to:
9779 Larch Street NW, Minnesota 55433 USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a tracked shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item without it.